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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ali Capo

August 15, 2024

5  out of  5
rating by Ali Capo
"Thanks to Caitlyn we saved a ton of money on our home and auto policies! She was very helpful and professional, I highly recommend giving her a call for insurance."
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Joan Hackett

August 5, 2024

5  out of  5
rating by Joan Hackett
"Caitlyn - Thank you for your GREAT SERVICE and taking care of my Son's insurance!"
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Margaret McClary

July 31, 2024

5  out of  5
rating by Margaret McClary
"Catlin was very nice and help me get my flood insurance to the office."
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Bob Ross

July 26, 2024

1  out of  5
rating by Bob Ross
"A one star is generous. I had them for auto few years back Andrea has been very consistent in contacting me yearly but always came about they could not beat Geico. She called again this year and I had my roof replaced and figured how about quote home and auto since mitigation is new. I have been bounced back and for two weeks between Andrea and Tonya who is the owner? Today Tonya calls me to ask me what I decided after I have sent them numerous emails and received back so much confusion of one not knowing what the other is doing..... Tonya decides to send her associate an email concerning my questions and in the email which went to me says I was very rude....WOW ! like that is really good customer service. You have everything so mixed up you even did not even know how to down a customer and send it to your associate and hide it! Catch up on your computer skills......."
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Joseph Moore

July 17, 2024

5  out of  5
rating by Joseph Moore
"First time working with Tonya Tichnell. She is knowledgeable,professional and yet considerate making the process enjoyable, yet efficient.."
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Megan Cameron

June 27, 2024

5  out of  5
rating by Megan Cameron
"We have found Caitlyn to be consistently helpful in addressing our insurance concerns, displaying a high level of expertise and dedication to her work. We will always use this location because of her knowledge and eagerness to help."
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dorothy williams

June 26, 2024

5  out of  5
rating by dorothy williams
"So glad we switched to State Farm…Caitlyn has saved us so much money each month💰💰Thank you Caitlyn💖"
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Sara Carlin

June 26, 2024

5  out of  5
rating by Sara Carlin
"Caitlyn Cameron is phenomenal. She has saved us so much money switching over from Geico. Highly recommend her for all your insurance needs!"
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brittany gaither

June 26, 2024

5  out of  5
rating by brittany gaither
"I can’t emphasize this enough, CALL CAITLYN! She helped my husband and I get our quotes down thousands. She helped us every step of the way, even getting us the best home inspector. She was available even when she didn’t need to be for questions. It didn’t go unnoticed."
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sierra dollar

June 26, 2024

5  out of  5
rating by sierra dollar
"Caitlyn is absolutely amazing! You will not be able to find a more helpful and honest agent! I am so appreciate of all the times she has helped me with insurance."
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Mike Mullins

May 30, 2024

5  out of  5
rating by Mike Mullins
"Great customer service, I love it when someone actually answers the phone when you call, They also are prompt at returning information needed for consumers."
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Will Chambers

May 4, 2024

5  out of  5
rating by Will Chambers
"Friendly service. I would recommend them to anybody."
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Pool Boy

April 8, 2024

2  out of  5
rating by Pool Boy
"Great at writing a policy but ends there. When you need them you get pushed to corporate #s with LONG hold times. Explained stack wrong at initiation, then have reported accident as at fault when it wad not my fault which had caused huge increase in rates. Need help, call corporate. The office staff only write policies, don't service them."
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Reese

March 18, 2024

5  out of  5
rating by Reese
"Great job Caitlyn."
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Erle Peterson

February 9, 2024

5  out of  5
rating by Erle Peterson
"Caitlyn was great. Supreme perserverance."
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Martin Heslin

January 31, 2024

5  out of  5
rating by Martin Heslin
"Had some concerns regarding my Homeowners Insurance. Caitlyn Cameron was quick and helpful. 1/2024 Update: Super fast quote on Flood Insurance."
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Chandler Rosenke

January 23, 2024

1  out of  5
rating by Chandler Rosenke
"This review has been long awaited and is not directed at anyone on the new team, only the company itself. I had been with State Farm on a family plan for YEARS. Conveniently after my car flooded from hurricane Ian and they had to pay out (the point of having insurance) I was dropped. When inquired I was told the underwriters thought I had made too many claims (rock to windshield, broken window and car flood).I was told to try again in a year, which I did only to still be denied. Insurance in Fl is certainly a scam and sadly do not recommend this insurance Company. Tonya was helpful in providing me the information I needed but I do not agree with being barred from this company making valid and necessary claims. The same company also just cancelled my 85 year old grandparents after the check they mailed in was one day late due to MLK day. No claims were ever made. Be weary."
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Tina Jolly

September 1, 2023

5  out of  5
rating by Tina Jolly
"I Had another insurance company for 10 years check out State farm And the rates were lower and the customer service was Professional"
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Luke Henry

May 15, 2023

5  out of  5
rating by Luke Henry
"Very lovely and helpful, Natasha's the Best. Helped me tremendously, deserves a raise an promotion."
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Kasey C

March 28, 2023

5  out of  5
rating by Kasey C
"Caitlyn is the best! She has helped myself and so many others save money with our auto insurance. She’s always available for any questions I may have and does whatever she can to help. Thanks Caitlyn! 👍🏻"
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Barbara Hudson

March 28, 2023

5  out of  5
rating by Barbara Hudson
"Caitlyn Cameron Caroleo has helped my family self and my family with car and renters insurance. She goes above and beyond to make sure we have the best rates for our needs. I would recommend he and Tonya Tichnell - State Farm to all my family and friends. THANK YOU CAITLYN for caring about our Needs"
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Stacey Washington

March 28, 2023

5  out of  5
rating by Stacey Washington
"Caitlyn Cameron got the perfect auto insurance for my family and saved me over $200 a month."
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Diane Arent

March 28, 2023

5  out of  5
rating by Diane Arent
"Caitlyn saved me a bunch of money on my car and homeowners insurance! She's the best!"
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Saver Storage

March 28, 2023

5  out of  5
rating by Saver Storage
"Thank you Caitlyn Caroleo you saved us $196.13 that's just over half of our previous payment!! Thank you!!"
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dally b

February 16, 2023

5  out of  5
rating by dally b
"An absolute joy to work with, thanks for all the help."